2) Tags for Overcoming Negative Feedback in Social Media:
- Communication
- Social Media
- Criticism
- Managing a Business
- Responses
- Successful Business
- Positive attitude
I chose to list these specific tags because the main goal of the article is about maintaining a good business by responding to "negative feedback" in the most positive way possible.
The tags listed in the article were: business, feedback, MARKETING, small business, social media
3) The reason why transparency is such an important concept in social media is because it maintains a connection with those you are sharing information with, especially by using credible sources. Honesty and openness also fall under transparency, and in the social media world, trust relationship marketing is the best way of maintaing your "customers" loyalty and a good way to gain customers, and/or users, as well. In terms of the offline world, however, transparency is way more important. Since we cannot physically be in the presence of another through the internet, lying and manipulating can be done much easier. When you are face to face with someone, whether it be a boyfriend/girlfriend, co-worker or even a teacher, being transparent is a good quality to have in order to be successful, of course, in an absolute and honest way!